Our Thoughts
Preventing Jetstar travellers from entering Qantas lounges marks yet another major switch-up from the airline and its Frequent Flyer program.
It’s focused on limiting the number of people in its lounges, although it may prove popular with some Qantas passengers who thought they were too overcrowded and entry too easily obtained. Qantas is clearly defining the gap between the full-service airline and the low-cost carrier. Those frequent flyers on Jetstar-only routes where Qantas doesn’t operate, like Melbourne - Bangkok / Colombo, for example, will likely be disappointed by the changes.
Complimentary Lounge Invitation holders are also being shunned, proving Qantas are tightening the screws when it comes to loyalty. Say you’ve got Gold status and you get two lounge passes with your credit card; previously, you could have gifted these lounge passes to a Qantas Frequent Flyer friend to use during their own trip. However, this change means that now, you can only give them to someone travelling on the same flight as you.
What are your thoughts on the changes? Chat to an airfare specialist to discuss more.