Meet the Team

Mark Trim

Managing Director

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Mark Trim is company director of Complex Travel Pty Ltd, parent company of QFlyer. Mark has been in the industry for 14 years, starting the company with wife Amy in 2008. After many years managing travel, Mark's taken a step back from consulting to now focus on the commercial side of the business and managing the team. 

Amy Trim

CFO & HR Manager

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Amy started the Complex Travel Group with husband Mark in 2008 and is the unsung hero of the company, keeping everything running at the back-end. A travel agent by trade, Amy now dedicates her time to finance and HR responsibilities. Amy has a keen interest in dancing, fashion and likes to run in her spare time when not looking after their two children.

Jodie Schlaeppi

Team Leader

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Jodie started with QFlyer after 3 years as a corporate travel consultant and over 10 years in wholesale ticketing. Jodie's fare and ticketing knowledge is second to none and in her spare time she passionately supports the Adelaide Crows.

Kenny Chau

IT Development Manager

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Kenny joined QFlyer as the IT Development manager for the Complex Travel Group. Kenny is a highly skilled in the areas of website development, IT project management and graphic design. When not behind a PC, Kenny enjoys playing social basketball.

Harriet Richter

Marketing Assistant

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Harriet joined the marketing team in 2019 and brings with her experience in social media and graphic design. When she’s not keeping everyone up to date on the latest airfare news and deals, she’s busy tending to her many plants, or planning her next trip to see Wimbledon, the Tour de France or the F1.

Adriana Kwasny

Airfare Consultant

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Adriana joined the Complex Travel Group in 2015 and has over 8 years experience as an Airfare Consultant. Recently returned from maternity leave, Adriana job shares with other team members in the office. Outside of work she's busy looking after her daughter and her sausage dog Chilli, and she's currently planning a big family trip to Europe.

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